Help that provides hope

About Us

Help that Provides Hope.


The Shepherd’s Staff is a privately-funded 501(c)(3) organization serving those in crisis in Carroll County. As a nondenominational Christian Outreach and Support Center, we continually strive to effectively respond to people in their time of need, particularly when they find themselves in situations where they may have nowhere else to turn.

We focus on providing temporary assistance to resolve short-term problems, while empowering people to seek more permanent solutions for social and economic self-sufficiency.

Our doors are open—from listening with compassion and offering fellowship to providing financial assistance and medical support. Our Staff and Board of Directors concentrate on even the smallest kindnesses to facilitate a sense of peace that is often the first step toward relieving a crisis and begin healing.

To do all this and more, we rely on financial and in-kind support, volunteerism and prayers.


With the support of our donors, volunteers and the community, The Shepherd’s Staff meets the needs of others with Gifts of Hope.

Your Gifts of Hope helped 4,158 individuals and 1,794 families in 2020 alone!
Check out the number of guests served by program:

Emergency Financial Assistance:

(427 households)


  • Medical
  • Prescriptions (36 individuals)
  • Optical, dental & hearing
  • Job related
  • Transportation
  • Auto expenses
  • Work attire
  • Food
  • Store vouchers
  • Baby formula
  • Housing necessities
  • Rent, mortgage & utilities
  • Interim housing

Resources & Intervention:

  • Referral
  • Advocacy
  • Compassionate listening


  • Christmas stockings
    (1,056 stockings)
  • Easter baskets
    (675 baskets)
  • Gift bags for seniors


(1,010 households)

  • Laundry supplies
  • Personal hygiene
  • Cleaning supplies
  • Diapers & baby essentials

Back to School:

(623 students)


  • Backpacks
  • School supplies
  • New shoes & clothing

Call for Coats:
(113 individuals)

Food & Fellowship:

  • Fridays soup kitchen
  • Community Thanksgiving
    (368 meals)
  • July 4th cookout
    (48 lunches)
  • Emergency food (280)


  • Bath & Laundry
  • Gently used clothing
  • Daily hospitality
  • Grocery coupons
  • Outdoor picnic area

* Note: Comfort & Caring currently not available due to COVID-19

Other emergency requests are considered, with sharing of community resources and outreach encouraged. We strive to work with all other local nonprofits to avoid duplication of services, while providing the needs of those who need us most.

I desperately needed help with food and personal items. The Shepherd’s Staff helped me with my rent so I could afford to pay the medical bill that would enable my cancer treatments to continue. Their help means so much to me.”